VQ Gym – Privacy Policy
1. Introduction
VQ Gym is committed to protecting your personal data in accordance with the UK GDPR and Data Protection Act 2018.
2. Information We Collect
We may collect:
Name, address, email, phone number
Date of birth (for age verification)
Payment details (processed securely via third parties)
Health declarations (if provided)
CCTV footage
Website usage data (cookies, analytics)
3. How We Use Your Data
We use your data to:
Manage your membership
Provide secure access (including 24/7 entry systems)
Process payments
Communicate important updates
Maintain safety and security
Improve our services
4. Legal Basis for Processing
We rely on:
Contract (membership agreement)
Legal obligations
Legitimate interests (running and improving the gym)
Consent (marketing communications)
5. Sharing Your Data
We may share data with:
Payment providers
Gym management and access control systems
IT and software providers
Legal authorities where required
We do not sell your personal data.
6. Data Storage & Security
Your data is stored securely using appropriate safeguards.
We retain data only as long as necessary for operational or legal purposes.
7. Your Rights
You have the right to:
Access your personal data
Correct inaccurate data
Request deletion
Restrict or object to processing
Request data portability
To exercise your rights, contact us below.
8. Cookies
We use cookies to:
Improve website functionality
Analyse traffic and performance
You can control cookies through your browser settings.
9. CCTV
CCTV is used for safety, especially during unstaffed 24-hour access periods.
Footage is retained only as long as necessary.
10. Marketing
We will only send marketing communications if you opt in.
You can unsubscribe at any time.
11. Changes to This Policy
We may update this Privacy Policy periodically. Updates will be posted on our website.
12. Contact Us
VQ Gym
Unit 2, Velator Industrial Estate
Braunton, EX33 2DX
📞 01271 544521